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Merchant Application Agreement & Terms

Mercury Payment
- Merchant Application Click HERE

- Merchant Terms & Policies Click HERE

 

Online Support ?

Technical Support for POSNailStore®

24x7 Support Guarantee

  • Our servers are being monitored and maintained 24 hours a day, 365 days a year
  • Our servers are fully redundant and replicated across multiple data centers
  • Our servers operate as a computing cloud and can scale instantly to meet the usage demand
  • Our database is replicated across multiple cities for redundancy
  • Our technicians are always on-site, monitoring every piece of physical equipment
  • Our software engineers are automatically notified in case of any software issue

Talk to our experts and give us a chance to provide unrivalled technical support for your PC.

Scope of Service

  • Technical support for POSNailStore® at affordable rates
  • Install, activate, and configure your POS system
  • Conduct regular virus scans
  • Fix spooler issues in Thermal printer
  • Troubleshoot connectivity issues with devices and peripherals

POSNailStore's Unlimited Technical Support Plan

Affordable support for computers, laptops, connected devices, peripherals and software applications:

  • PC optimization services to ensure peak performance
  • Instant connectivity to the Internet, PC and peripherals
  • Scheduling security updates and virus definitions to ensure online protection
  • Resolution of software issues in minimum possible time
  • Live troubleshooting of issues related to PC and peripherals

Our experts are competent enough to provide round-the-clock technical service for your devices. POSNailStore assures to identify and sort out all software-related issues in your PC problems in least possible time.

POSNailStore techies are well-trained to troubleshoot all software-related problems that crop up in your PC device. We can also provide technical assistance for devices of other brands including HP, Lenovo®, Sony®, Acer®, etc.

Online Self Help

POSNailStore is designed to be extremely easy and intuitive. Furthermore, we provide easy-to-read yet comprehensive information and instruction for every page. To access the context-sensitive help contents, just click the help link on top of every page after you have logged in to your account.

How much does it cost?

There is no cost associated with using the seal for POSNailStore Merchant Services customers.

How do I become a POSNailStore Merchant?

Simply fill out the application form to begin the approval process. Applications are typically approved within 3-5 business days.

How do I change my personal account information (account number, contact info, etc.)?

Any changes to your merchant application will need to be completed by a POSNailStore Credit Card Processing representative. To submit a change, please email your request to merchant@posnailstore.com from the address you entered on your application.

How long will it take to receive funds into my checking account after a transaction is processed?

It usually takes 2-3 days for the credit card companies to settle the transaction and make funds available for withdrawal.

How long will it take before I can begin accepting credit cards?

Generally, most merchants are able to accept credit cards within two to four business days.

How do I link my merchant account to my POSNailStore store?

We will be setup and configure it for you. We can chat live with Tech Support or contact one of our support consultants at 1.855.POS.NAIL x100.

Who must I contact if I need assistance with credit card processing?

You can call direct to credit card processing or call us at 1.855.POS.NAIL x101 with any questions you may have.

This is my first business. Am I still eligible for a merchant account?

Yes. POSNailStore's credit team works with thousands of new businesses owners every year.

Is it possible to get a merchant account if I have bad credit?

Although we can't guarantee it, POSNails will work very diligently with our underwriting team to help get your application approved, regardless of your credit standing.

What are my odds of getting approved?

Our success to get applications processed is very high. If, for some reason, you're not approved, our merchant services experts will closely work with you to help meet approval of another provider.

Do I need to purchase a SSL (Secure Sockets Layer) in order to be approved for a merchant account?

No, if you just used POS only. However, if you want eCommerce’swebsites which integrates with POSNailStore Credit Card Processing are required to have a SSL certificate with a minimum 128-bit encryption for all credit card information.

How will I know if I am approved?

Once the application is processed, you'll be contacted via email by a POSNailStore Credit Card Processing representative.

In general, what is the approval timeframe for a merchant account?

Most applications receive approval within 4-7 business days.

What is a discount rate? Interchange? Chargeback?

Discount rate is a percentage of each transaction that the merchant is charged by the provider for facilitating a credit card transaction. Interchange is the exchange of transactions between the credit card processing network and the issuing bank. Chargeback is a transaction that is returned to the merchant by the card-issuing bank, generally due to a disputed transaction. The merchant bank has the option of returning or “charges(ing) back" the merchant for this transaction.

Will I be able to view my customers' full credit card number?

No. Due to PCI compliance regulations, we are unable to provide you with a customer's full credit card number.

Can I accept electronic checks with POSNailStore Credit Card Processing?

No. POSNailStore Credit Card Processing doesn't provide electronic check processing at this time. However, we do have partners that can process these applications. For more information, please call 1.855.POS.NAIL x101.

Can I accept debit cards through POSNailStore Credit Card Processing?
Yes. POSNailStore Credit Card Processing will allow you to accept debit cards, in addition to standard bank-issued credit cards.
Do I have to be a U.S. citizen in order to set up a merchant account through POSNails?

No, our Merchant Services will be working with your local banks.

Do you process it for international merchants through POSNailStore Credit Card Processing?

No. However, POSNailStore is working on the integrating of credit card processing services to merchants outside of the United States. For more information, please call 1(855)POS-NAIL extension 101.

I already have a retail terminal. Can I use both credit card processing?

Yes, however, you will be paid double cost of monthly fees from two credit card processing. We are highly recommended you transfer it to your credit card processing. Contact us at (922)922-6766

Is There a Contract?

POSNailStore Go plans are offered on a month-to-month basis. There are no contracts to sign and you can cancel at any time except credit card processing’s terms and policies.

How Much Do You Charge for Credit Card Processing?

POSNailStore included credit card processing by default. You contact to credit card processing then we will help you with the lowest fees GUARANTEE. If not, we will give you free three monthly service of our package plan to you in a year. Contact us at (800)POS-NAIL Option 1.

Do You Charge Transaction Fees?

No, if you don’t need to integrate with gateway payment the POSNailStore does not charge any transaction fees except transaction fee by credit card processing. The only technology fee you pay is the monthly service fee for your plan.

Do You Charge a Set Up Fee?

Yes, depends on package plan of POSNailStore program. If you have multiple locations then we highly recommend run local store per location. Then you need to pay setup fees between $195 per computer. It’s running our POSNailStore application faster performing and increases your productivity.

Do you have demo program?

Yes! It is the full features of POSNailStore that you can use to try out POSNailStore before you buy a plan. We don't even require a credit card. However, if you can have a special discount software, then you need to contact with our credit card department at (888)922-6766 Option 100.

Is POSNailStore for Physical Location at Your?

Yes. It called Off-Line; we can setup POSNailStore at your computer. POSNailStore is not an e-commerce application. However, you need to pay $495 for one-time setup and configuration computer.

What internet browsers can I use with POSNailStore?

At this time, POSNailStore works with Mozilla Firefox 25.0, or higher versions. JavaScript and cookies features need to be turned on.

What is POSNailStore?

POSNailStore is a Cloud and Web Point of Sale that takes full advantage of using PC, iPad technologies. It applies for the Nail Salon business solution that enables you to manage record, track and operate your s­ervice, sales product, employees, and clients. It is also display our promotion product, client Ads, and much more than an App; it is very unique, very smart, fully completed the business solution to fulfill point of sale needs of one salon store and multiple stores. POSNailStore runs on Firefox and Chrome browser at this time.

How Can I work with DEMO POSNailStore?

1. Just click LOGIN by Cashier(s), Manager(s), or Owner. Security Code is 6 digit numbers. Because of webhosting security, you need to contact our sale department at (888) POS-NAIL.

2. Employee Security Code: Yen Dung is 0000, Nancy is 1111, Bea is 2222, Janey is 3333, Jamie is 4444, Michelle, is 5555, Kim Thanh is 6666, Tina VT is 7777, My Linh is 8888, and Thanh is 9999.

For demo, you cannot delete or change it. However, you can create your own employee then remote it later.

How can I set up a thermal printer properly work?

Step #1: POSNailStore runs on Firefox browser, select “Margin & Header/Footer” by select “Page Setup” at Firefox menu.

Step #2: You don’t need to change anything except unchecked box at Block pop-up windows

Why Do I Need To Use POSNailStore?

POSNailStore gives you powerful services and sales product to your clients. Its business analysis tools that are very easy to use and simple setup required.

Who Can Benefit From POSNailStore?

1. A single or multi-salon stores, and chain stores can use POSNailStore such as nail salons, massage stores, salon stores.

2. It will be paid off monthly cost by them and it generates monthly income from your client Ads.

3. It’s very inconvenience, work anywhere, and any time.

4. It runs on any PC Computers, and connect iPad, Android Tablets with limited features.

5. It integrated dynamic with website which includes a booking appointment Online and iPad.

What Do I Need To Get Started Now?

You just need a computer and an Internet connection. You can optionally connect a receipt printer, magnetic reader with three tracks. Option devices are barcode reader and cash drawer. For credit card processing, you need to contact our C/C department at(888)922-6766 Option 100.